Mum returns with an amusing story from Hospital. She's booked in this afternoon for an appointment but there's been a hold up and the waiting room is backed up 1 and a half hours (not too many people - these are quite long appointments). Everyone is quite philosophical about this - these things happen and it had been 2 hours but the staff and Receptionist had worked through their lunch hour to help catch up.
Everyone is quite philosophical (sitting, reading etc) EXCEPT that is for one tulip from Margate who decides the way to deal with it is to start shouting her dissatisfaction at the Receptionist from across the room (staying in her seat). Everyone feels a bit awkward and embarrassed. Mum also feels hungry because she's missed her own lunch and has been sitting there a while.
Eventually one of the staff comes out and explains patiently to the lady about the hold up but says the current "victim" will 15 more minutes, then there's just (Mum) and it'll be her turn. Mum spots the opportunity to nip for a bite of lunch and visit Diamond (who's in the same hospital), while at the same time helping the harrassed Receptionist and maybe shutting up the large, loud, Mrs "Margit".
She has a quick chat with the Staffer, and then clears it with the Receptionist, that she swap places with Mrs Margit and nips out. "That's very sweet of you", says R, "but why would you do that?" Mum (in a whisper) says that "otherwise that woman will shout at us all for the hour and one of us will have to kill her".
She smiles as the R tries not to giggle, and as Mum slinks out she hears the R start up... "That very nice lady who has just left has generously volunteered to let you have her appointment time.... etc". Unfortunately Mum was out by then but we all hope the loud one has sufficient shame to be crawling with embarrassment.